Frequently asked questions

One of the key drivers to identity theft is illegally obtaining credit card information for fraudulent use. Since Mint encrypts all data at the mobile phone, there is little potential for identity theft. None of the credit card information is stored on the mobile phone either.

Yes, to the highest level available in the industry – Mint uses the same levels of protection as the bank’s use for the internet banking services. Mint encrypts all sensitive transaction information at the mobile phone before it gets transmitted. None of the credit card information is stored on the mobile phone either.

Credit card skimming is the process by which account information is read from the magnetic stripe of a credit card and then stored or sent to a server where it can be duplicated thousands of times almost instantly.

Mint uses Secure-Swipe Technology, where all sensitive information is encrypted by Mint. Therefore, no sensitive information ever passes into the airwaves or into our secure server, keeping the customer, and you, safe from this type of fraud. None of the credit card information is stored on the mobile phone either.

You have to reset your PIN in your online Mint Administration System under the Profile section. If you’re not the administrator of your Mint Admin System then contact them to change it on your behalf.